Compassionate Care Services for You

Our Mission

At Roxy Care Group Ltd, our mission is to deliver person-centred, holistic care that places each individual at the heart of everything we do.

We support adults to live fulfilling lives by promoting their wellbeing, independence, social connection, and active participation within their communities. Our care is shaped around individual needs, preferences, life experiences, and aspirations—enabling people to remain safe, confident, and comfortable in their own homes. We work in partnership with individuals, families, and professionals to ensure care is planned with people, not for them. Your family is our family.

Our Values (Person-Centred in Practice)

Kindness

We recognise each individual as a unique person. Our care professionals build trusting relationships through warmth, empathy, and genuine human connection, ensuring people feel valued, heard, and supported.

Dedication

We are committed to achieving positive outcomes that matter to the people we support. Our teams consistently work to improve quality of life, promote independence, and support personal goals no matter how big or small.

Respect

We respect individual choices, beliefs, cultural backgrounds, and ways of living. Care is delivered in line with how each person wishes to receive support, empowering them to remain in control of their daily lives.

Dignity

We actively promote dignity by safeguarding privacy, encouraging independence, and supporting informed decision-making. Individuals are given choice and control over their care, routines, and personal space at all times.

Compassion

Our care professionals listen, observe, and respond with patience and understanding. We take the time to understand each person’s needs, emotions, and experiences, adapting care to reflect what truly matters to them.

Our Commitment to Person-Centred Care

At Roxy Care Group Ltd, person-centred care means:

Seeing the person before the care need

Supporting choice, control, and independence

Working in partnership with families and professionals

Promoting wellbeing, dignity, and inclusion

Continuously reflecting and improving our practice